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FAQ
ASKED QUESTION
Frequently Asked Questions
  • Q: How do I choose the appropriate shelf and corresponding model?
    A: We are specialized in the production of storage racks. Please tell us the type and size of the materials you need to store and we will customize them according to your actual situation.
  • Q: How long has the company been established, how to control product quality?
    A: The company has over 20 years of experience in the production of mechanical equipment in the foreign trade industry. All technical drawings and manufacturing standards for production are controlled by the technical team to ensure the quality of the products.
  • Q: Why choosing us?
    A: The key components are selected with high standards to ensure a long service life. Host steel: High-quality carbon steel with a grade of Q235B or above is selected. The racks are all made with carbon dioxide protected welding to ensure the strength of connections everywhere. Host wheel set: Walking wheels and axles are both made of precision-turned 45# steel. Surface spraying of equipment ensures the anti-corrosion ability of the equipment,preventing rust and corrosion. Professional mechanical engineers conduct debugging,solving after-sales concerns. The equipment undergoes load testing before leaving the factory to ensure structural safety and stability.
  • Q: How long is the delivery time generally?
    A: The delivery time of our family is generally 30 working days, which is also our standard delivery time.
  • Q: Why is the freight so expensive?
    A: We ship the entire machine. Although it costs a bit more in shipping fees, it saves installation costs. You can use it directly after receiving it. The quality of whole machine shipping is more stable. We have professional freight companies to cooperate with. The cost may be slightly higher, but the transportation process is safer.
  • Q: Is the product safe?
    A: During the design stage, we use 3D SolidWorks software for the entire product design process. There will also be quality inspection and control during the production process to ensure the production process is qualified. After production is completed, load tests are conducted before leaving the factory. The company's shelves Pass ISO 9001 and EU CE certifications.