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Customer Service
Linyi Yocho Storage Intelligent Manufacturing Co.,Ltd.
Customer Service
Professional Support, Full-Cycle Service, Ensuring Reliable Delivery
Full-Cycle Service Structure

We offer a complete service structure across pre-sales, in-sales, and after-sales stages to ensure every solution is tailored, delivered, and supported with efficiency.

  • BEFORE SERVICE
    Dedicated sales team, 3D simulation, layout plans, technical materials, customized proposals
  • IN SALES SERVICE
    Project coordination group, real-time updates, cross-functional collaboration.
  • AFTER-SALE SERVICE
    Optional on-site setup, detailed guidance, 114 response system, global service centers.
We go beyond manufacturing — we build lasting service value.
Key Service Advantages
We go beyond manufacturing — We build lasting service value.
  • Linyi Yocho Storage Intelligent Manufacturing Co.,Ltd.
    PROFESSIONAL TEAM · EXCLUSIVE DOCKING

    There are a total of 20+technical and service personnel, including 8 engineers with over 20 years of industry experience

    Provide one-on-one service, gain in-depth understanding of customer needs, and quickly customize adaptive solutions

    Support multilingual services, covering global customers

  • Linyi Yocho Storage Intelligent Manufacturing Co.,Ltd.
    Customized support · Flexible and diverse

    Provide OEM/ODM services: covering the entire process of product design, technical adaptation, brand packaging, etc

    Collaboration forms such as hardware customization, software integration, and joint research and development can flexibly match customer brand positioning

    Provide detailed drawings and 3D technology demonstrations to assist customers in understanding product performance and application methods

  • Linyi Yocho Storage Intelligent Manufacturing Co.,Ltd.
    Installation and delivery · Optional combinations

    Ready to ship: Pre installed and debugged, ready for production upon arrival

    Disassemble and ship: Save transportation costs, provide detailed installation videos and instructions

    On site installation: After the customer requests it, we immediately arrange visa and personnel deployment to ensure that the installation is carried out as soon as possible after customs clearance

  • Linyi Yocho Storage Intelligent Manufacturing Co.,Ltd.
    After sales guarantee and quick response

    We have our own professional after-sales team and implement the "114 Response Mechanism"

    All products have a one-year warranty period, and if any parts are damaged during the warranty period, they will be replaced with new parts free of charge

    Support extended warranty services and negotiate as needed

We Serve All Customer Sizes

There is no minimum order quantity limit, and a minimum order of one unit supports prototype projects

Medium to large clients can provide customized delivery pace and project management support

Flexible project implementation cycle to meet the pace of factory expansion or equipment upgrade

Unlock exclusive service experience
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